Choosing the Right IT Service Provider

When you choose the IT service provider, you have to follow a few simple rules. The first one is that you have to analyze the need of your organization. If you are running a small company, you might not need help from a technical support person. But if the number of employees exceeds 40, then it is time to look for a good company for total computer support. A reliable network is must and you will also need good server architecture in order to store your files and protect your data from violation.

When you select a company for IT service, you should ask one basic question. How fast can they come for troubleshooting? The contract that you will be signing with the company will decide on the details. The time period specified should not be more than 4 hours. If they are taking more than 24 hours, it is better to rethink about your decision. The problem will not be specified in the allotted time, but the technician should at least start the process of troubleshooting within that specific time.

The reliability of the company can be ensured only by the clients or those people who have benefited from their services. You can always ask for references. It is always better to ensure beforehand that the company will respond on time in hours of distress. Be it the Christmas eve or in the middle of the night, the company should be at your service always. When you lose precious data because of hardware failure, you will not like the feeling. You can always talk with the representative of the company in details before you proceed to make the deal for IT service.

When you look at the contract papers, you should look for specifications, like if the service is prepaid or not. It is better if one person comes for computer support. He will know the details, will have the record of previous trouble tickets and as a result, it will be easier for him to locate the problem in order to fix it. If you are working with someone new, there will be a lot of time lost over explanation. The remote support control desk is a unique feature. If you are located in California and facing a problem, there will be an engineer who will log in and will save you from distress. While choosing the service providers, you can ask, if they have the provision of this particular service.

There is one company which will impress you with their customized computer support. ithelpcrew.com has the expertise and the knowledge. And as for the customers, there have been great responses. The satisfaction rating is indeed high. Along with the on-site service which is available in the GTA, the company also offers remote control service.

Contact www.ithelpcrew.com today for IT service.

Choosing the Right IT Service Provider by Colin Receveur

Article Source: ABC Article Directory

Something Big coming in August 2009

****JULY 22-2009 UPDATE****This is a follow up on this article I posted  last month. I guess the old saying “if it sounds to good to be true, it probably is” still holds true. PLEASE READ THIS LINK BEFORE ENTERING INTO ANY THING WITH THIS COMPANY, I WILL KEEP MY EAR TO THE GROUND AND REPORT AS NEWS COMES IN. Article here (http://www.networkworld.com/news/2009/072009-zer01s-mobile-offer-may-be.html) is well worth the read.

Well as many of you may know I am no fan of Robbers aka Rogers or the any of the Canadian telecommunications offerings from any of the wireless carries here in the great white north. Since www.ithelpcrew.com is heavily dependent on email I’ve decided I should switch my device to a Blackberry, yes Greg is going to get a blackberry, and I’m not kicking and screaming. The problem is if I get it from Roger they will charge me $299 if I lock in on a 3 year plan, the contract is not very appealing especially when I hear rumors of the coming revolution to the North American telecommunication juggernaut. The rumor comes from www.howardforums.com:

>>Extreme22 (47 post) wrote

k i just got off the phone with fido rep she said that something big is coming in August that would change the face of telecommunication

something very big has anyone heard of this

The thread goes on for 6 pages with everyone chiming in with their own idea of what they think the big change is going to be, from the intro of the iphone on the Fido network to new affordable Rogers price plans that include nationwide unlimited but for me the most intriguing was the intro of the new carriers especially since several months prior I had personally received some news from a industry insider about a big change coming to North America market this fall.

I personally think the ensuing revolution is going to be the intro of a new competitor that will change the game in Canada and that competitor I believe is Globallive. If you visit their site you can read up on there acquisitions of space on the Canadian spectrum and their concern about the high cost we are forced to pay and the lack of service and network features available to us at these cost.

You can read more here:

http://www.globalive.com/?page_id=212

Watch Ben Piilani interview at CTIA

http://www.youtube.com/watch?v=3-4OrqV1gPM

Globallive apparently is not the only company that has aspiration on stirring up the telco game in North America, on their website Buzzirk is promising UNLIMITED calling anywhere in the Mexico, Australia, US and Canada for $79.95/month, their site makes me a bit skeptical as it looks amateurish and kinda cheap. Then there is ZER01 they seem competent and I have actually heard of their technology before and from what I’ve heard they seem like they are able to deliver on their promises. Buzzirk will be using ZER01s technology but we’ll have to wait and see how and if they can deliver on July 1st. I’m still stuck in a 3 year plan with Rogers but my plan is if buzzirk delivers then I’ll lower my Rogers plan and get a Buzzirk plan and just wait for my Rogers plan to DIE!

just launched www.ithelpcrew.c…

just launched www.ithelpcrew.com